Collector Actions   The Collector Actions delivered with CACS Enterprise include the following:

• Incoming Call
• Outgoing Call
• Reviewed
• Add Event Schedule
• Add Secondary
• Assign To Outside Agency
• Bureau Request
• Cancel Event Schedule
• Charge Off - Add/Remove
• Check Payment Submission
• Confirm Outside Agency Return
• Correspondence Received
• Correspondence Sent - Non-CACS Enterprise
• Credit Card Payment Submission
• Customer Contact
• Disputed Amount
• Document Emailed
• Document Faxed
• Dummy Entry
• Extend Agency Placement
• Information Requested Received
• Legal Status Update
• Manual Account Setup
• Online Print of Document
• Partial Charge Off - Add/Remove
• Pending Redemption
• Promise to Pay
• Recall From Outside Agency
• Receipt of Application
• Recorded Message
• Remove Secondary
• Reviewed - Call Back Later
• Route For Review
• Send To Inactive
• Settlement Entered
• Settlement Removed
• Time Schedule
• Transaction/Correspondence Sent
• Transaction/Correspondence Cancel

 

• Receipt of Information
• Receipt of Bureau Request
• Change Hold Date
• Record Consumer Credit Counseling