Enter a Settlement
Follow these steps to record a Settlement
Entered Collector Action:
- From the Collector Action drop down list, select Settlement Entered. The CACS Enterprise
Browser displays the Activity
dialog to enter a settlement.
- Select the state you wish to route the account to from
the Route
to State drop down list. (Optional)
- Select an excuse from the Excuse
drop down list. (Optional)
- Enter the User ID to assign the account. If you
are not sure of the User ID, you can perform a search by selecting
the Lookup hyperlink to open the User Lookup dialog.
- Enter the settlement amount that has been negotiated
in the Settlement Amount field.
- Enter the date the settlement expires if no payment is
received in the Settlement Expire Date field.
- Enter text regarding the settlement in the History
Text box.
- Select the correspondence type (if any) from the Correspondence
drop down. (Optional)
- Click Submit
or Submit
& Next to process the request, or Cancel
to end the request.