Transaction/Correspondence Cancel

Use the Transaction/Correspondence Cancel Collector Action option to cancel a transaction or a correspondence previously requested for the account.  

Follow these steps to cancel a Transaction or Correspondence:

1. From the Collector Action menu, select Transaction/Correspondence Cancel.  The CACS Enterprise Browser displays the Action dialog for recording the cancellation of a transaction or correspondence.

2. Select the state you wish to route the account to from the Route to State drop down list. (Optional)
3. Enter the User ID to assign the account.  If you are not sure of the User ID, you can perform a search by selecting the Lookup hyperlink to open the User Lookup dialog.
4. Select the correspondence type being canceled from the Correspondence drop down.
5. Click Submit or Submit & Next to process the request, or Cancel to end the request.