Dummy Entry

There may be times when you need to enter additional comments after you have already recorded your history text and concluded your activity. Use the Dummy Entry Collector Action menu option to enter additional history text on a particular action. It is always best to associate text with a particular collection activity, but the dummy entry is a convenient backup option if you make an error or forget to enter information.   To record a Dummy Entry:
  1. From the Collector Action drop down list, select Dummy Entry. The CACS Enterprise Browser displays the Action dialog for a Dummy Entry.
  2. Select the place where communication was made from the Place of Contact drop down list.  (Optional.)
  3. Select the party you talked to from the Party Contacted drop down list. (Optional)
  4. Select the state to which you wish to route the account from the Route to State drop down list. (Optional)
  5. Select an excuse from the Excuse drop down list. (Optional)
  6. Enter the User ID to assign the account.  If you are not sure of the User ID, you can perform a search by selecting the Lookup hyperlink to open the User Lookup dialog.
  7. Enter the additional text in the History Text box. (Optional)
  8. Select the desired correspondence you wish to send from the Correspondence drop down list.
  9. Click Submit or Submit & Next to process the request, or Cancel to end the request.