Working with the Fast Path

Fast Path Processing allows an experienced user to enter collection data with pre-defined fields displayed in the same format and order each time that the dialog is accessed. You need only fill in the appropriate information for each field. The fields are completed with Activity Codes, which help to expedite the process of completing basic collection information on an account.

To complete the Fast Path Processing dialog:

  1. From the Account View Tool Bar, click Fast Path.  The CACS Enterprise Browser displays the Fast Path Processing dialog.
  2. Enter the transaction information or disputed amount information in the TXN/PMT field.
  3. Enter the activity code in the AC field.
  4. Enter the place called in the P field.
  5. Enter the party contacted in the C field.
  6. Enter which state to route the account in the RTE field.
  7. Enter first promise or hold information in the Promise 1 and Date 1 fields.
  8. Enter the first payment method in the PM1 field.
  9. Enter second promise or long term hold information in the Promise 2 and Date 2 fields.
  10. Enter the second and later payment methods in the PM2 field.
  11. Enter the non-payment excuse code in the EX field.
  12. Click History Text to display the History Text box. (Optional)
  13. Enter text regarding the transaction in the History Text box. (Optional)
  14. Click Submit or Submit & Next to submit the information, or Cancel to cancel the action.