Collector Assignment View

The Collector Assignment Table is a management defined rule set to assign an account to a collector or a group (for group distribution), or to assign collector account ownership defined by ownership type parameters.  Collector assignment rules are retrieved and then searched for a rule criteria match.  The use of collector assignment is specified on the State Table.  When collector assignment is used, work lists are created for each collector assigned accounts.  Collector assignment is also used to assign accounts to autodialer users or outside collection agencies (3P).

Rule Assignment Logic: The browser allows up to 25 rule criteria to be specified for each rule with their corresponding From/To ranges as well as a rule description. Each criterion includes an Operator that determines the type of calculation, the operators consist of ranges and Booleans. The browser also provides the selection of And/Or processing for each criterion. If ‘AND’ is selected, the system uses And conditions to join this row with the following row. If ‘OR’ is selected, the system uses Or conditions to join this row with the following row. As a result of not having a following row to logically relate to, the last row must contain spaces for the And/Or value.

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