Manually Set Up an Account

CACS Enterprise allows you to manually set up collection accounts that have not been selected by the accounting system. For example, if an accountholder calls to let you know that they will be late on their payment, you may manually set up the account in CACS Enterprise. If you have a capability level other than inquiry only and your user class profile includes the Manual Account Setup option, you can use the Manual Account Setup option on the Home page or the Navigation menu option to manually bring the account into collections. If you attempt to close the window by selecting the close window button, or you attempt to navigate to another account while in Manual Account Setup mode, the system prompts you to save your changes with a unique Save Changes dialog box.