Use the Telephone Number option to search for a customer using the customer’s telephone number.
Follow these steps to initiate a search using the customer’s telephone number:
Select Search for Account on the Home page Account Search / Manual Setup quick access bar. The CACS Enterprise Browser displays a search data entry drop down area. Alternatively,
Enter the telephone number in the Telephone Number field.
Click Go. The CACS Enterprise Browser displays the matching accounts in the Search Results area.
If there are additional matches, you can click the View More Results arrow button. The CACS Enterprise Browser indicates the accounts that are accessible to you by making the account number hyperlinked. You can open the account by clicking the account number hyperlink.