Only supervisors may access the Supervisor Inquiry option to view an account that a collector is currently working.
Follow these steps to view an account that a collector is working:
Select Supervisor Inquiry from the Navigation menu. The Supervisor Inquiry view appears.
Enter the User ID of the collector whose work you wish to see in the User ID field or click the Lookup hyperlink to launch the User Lookup dialog.
Click Go. The CACS Enterprise Browser displays the account that the collector is currently working.