While browsing a work list, you may need to leave the current work list you are browsing in order to handle an incoming call or other similar interruption. This may result in a change of location. Use the Resume Browse function to display the Resume Browse dialog so you can indicate the work list to resume browsing.
Follow these steps to resume browsing a work list:
Select Resume Browse from the Work List Processing menu. The CACS Enterprise Browser displays the Resume Browse view.
Select the desired Location, Functional Area and State for which you wish to resume browsing.
Enter the User ID if applicable. If you are not sure of the User ID, you can perform a search by selecting the Lookup hyperlink to access the User Lookup dialog.
Click Go. The CACS Enterprise Browser displays the next account in the work list in browse mode. You may resume browsing the work list.