Use the Related Account Search option from the Home page or on the Navigation menu to search for all accounts a customer has in collections using the account number.
Follow these steps to search for Related Accounts by account number:
Select Related Account Search on the Home page Account Search / Manual Setup quick access bar. The CACS Enterprise Browser displays a search data entry drop down area. Alternatively, select Related Account Search from the Navigation menu. The CACS Enterprise Browser displays the Related Account Search view.
Select the location from the Location drop down list.
Enter the account number in the Account Number field.
Click Go. The CACS Enterprise Browser displays the matching accounts in the Search Results area.
The CACS Enterprise Browser displays the related accounts in account name order. If there are additional matches, you can click the View More Results arrow button. The CACS Enterprise Browser indicates the accounts that are accessible to you by making the account number hyperlinked. You can open the account by clicking the account number hyperlink.